Nora -- thanks for prodding me into reporting to Corporate. I just got done doing it. Will see what happens. This surly little twerp didn't ask my name or anything. What a jerk! On my receipt it lists a woman manager -- so not quite sure who I talked to -- maybe an assistant manager? The Walmart website is very tricky to maneuver. I looked and looked to find CORPORATE and not local store. Will let you know what, if anything, happens. I normally buy ALL my meat at Dierberg's - a locally owned large chain. The dog was totally out, and that's all she can eat as she does not have working teeth to chew with. This place was ten minutes away -- the good store was twenty minutes away. So -- I made a big mistake by choosing time over quality. Thanks for the push in the right direction!